Deluxe King Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Hotel · Madrid · Community of Madrid
Santo Mauro, A Luxury Collection Hotel, Madrid
A 5-star palace hotel in Madrid's upscale Salamanca quarter, blending historic architecture with modern comfort and a leafy garden.
- Historic palace setting with garden and sun terrace
- Breakfast served in a library or garden, praised by guests
- Central location, close to shops and restaurants
8.8
Great
269 reviews
Booking.com 8.8 · 269 reviews
About
Santo Mauro, A Luxury Collection Hotel, Madrid
Santo Mauro, A Luxury Collection Hotel, Madrid occupies a former palace in the Chamberí district, a short walk from the boutiques of Salamanca and the cultural pulse of the city. The property blends Belle Époque architecture with contemporary comforts, offering a sense of history and tranquillity just steps from Madrid's lively streets.
Guest rooms are spacious and well-appointed, featuring marble bathrooms, fresh flowers, and modern amenities like air conditioning and tea and coffee facilities. The hotel's outdoor garden and sun terrace provide a serene retreat, while the on-site restaurant and bar serve meals and creative cocktails. A fitness centre, spa lounge, and massage services round out the wellness offering.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Historic palace charm — The building's architecture and interior design have been repeatedly praised, giving the stay a sense of Madrid's history and elegance.
- Garden and library breakfasts — Guests highlight the breakfast served in the garden or the library as a standout experience, with fresh options and an elegant setting.
- Excellent staff service — The team goes beyond expectations — from returning forgotten items to offering personalized recommendations.
- Spacious, well-appointed rooms — Rooms feature marble bathrooms, fresh flowers, and ample space, with some including a lounge area or dressing room.
- Prime location — The hotel is close to Salamanca's shops, restaurants, and transport links, including a 500-metre walk to Anden 0.
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Worth weighing
4 to weigh- Value for money challenged — The price-to-service ratio is rated lower than other aspects, suggesting guests may find the cost high relative to what's received.
- Rooms and cleanliness are average — While many reviews praise the rooms, the official rating for rooms and cleanliness is only 7/10, indicating some inconsistencies.
- Dining experience varies — Breakfast receives high praise, but the dining category is rated 7/10, hinting that other meals may not meet the same standard.
- No dedicated kids' facilities — While cots and babysitting are available, there's no specific children's pool or play area, potentially limiting family appeal.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Balcony
Premium Deluxe King or Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Junior King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Lift
- Currency exchange
- No smoking on site
Food & Drink
- Restaurant
- Bar/ Lounge area
- Snack bar
- In-room breakfast
- Special diet menus
- Packed lunches
- Coffee shop
- Welcome drink
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Concierge (tours/ticket assistance)
- Grocery shopping service
- Paid airport shuttle
- Valet parking
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Flat-screen TV
- Parquet floor
Wellness & Leisure
- Fitness centre
- Spa lounge
- Massage
- Public Bath
- Sun terrace
- Garden area
- Leisure/ TV room
Business & Events
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Family
- Cots
- Babysitting/Child services
- Playpen
- Baby pushchair
- Children's menu
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 269 reviews
Booking.com · 8.8 · 269 reviews
8.8Verified guest“Wonderful property with free Wi-Fi, a welcoming bar, and 24-hour reception. The staff once helped me recover a piece of jewelry I'd left behind — true care. I highly recommend the breakfast. I'll be back for Christmas!”
8.8Verified guest“The grounds and design, lounge area, breakfast, bathroom products, and the jelly beans were all highlights. The room size was generous. The gym had a good range of machines and free weights. Close to Salamanca's shops and staff were helpful.”
8.8Verified guest“Huge, beautifully kept rooms with marble bathrooms, fresh flowers, and a lovely bath. The setting is relatively quiet and comfortable, close to restaurants, shopping, and the airport. Plenty of dining options within a 10–15 minute walk.”
8.8Verified guest“Breakfast in the garden was an absolute highlight — a truly excellent start to the day.”
8.8Verified guest“This hotel feels local and authentic. You sense the warmth and history of Madrid.”
8.8Verified guest“We loved having a lounge and dressing area in the room. The staff were welcoming, polite, and attentive. Service was excellent and the location fantastic.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Salamanca District: The hotel sits near the upscale Salamanca neighbourhood, known for designer boutiques, gourmet restaurants, and elegant streets. Guests can walk to shops and dining options within 10–15 minutes.
Transport Links: Anden 0 is only 500 metres away, providing a convenient connection for exploring Madrid. The hotel also offers a paid airport shuttle for those flying in.
Zurbano 36, Madrid, Community of Madrid, 28010, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 49 rooms
06 — Questions
Frequently asked
What time are check-in and check-out?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, parking is available on site.
Are pets allowed?
Pets are allowed, and pet amenities are available.
Does the hotel offer airport transportation?
Yes, a paid airport shuttle service is available.
Is there a fitness centre or spa?
Yes, the hotel has a fitness centre, spa lounge, and massage services.
What are the dining options?
The hotel has a restaurant, bar/lounge area, snack bar, and offers in-room breakfast. Special diet menus and packed lunches are available.
The bottom line
Santo Mauro, A Luxury Collection Hotel, Madrid, is a distinguished choice for travellers seeking a historic, tranquil retreat with attentive service and memorable breakfasts in a prime Madrid location. While the value and consistency of dining might give pause, the overall experience aligns with the expectations of a 5-star palace hotel.
8.8A classic, service-led stay in the heart of Madrid.
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